Client & Staff Engagement have always been vital to agency success. How can we reinvest in these areas due to the exposure and changes from COVID-19?
Our world has transitioned to operating under a new normal and adaptation to that new normal is essential. Check out this six step operations checklist to help support your agency during this time; to ensure the ongoing success of your organization as you adapt to the new normal.
Depending on the needs and the modality of treatment for each client, we can spend significant time with our clients as providers. These session frequencies can range from weekly, biweekly, to even monthly. During these sessions, providers will spend an average of approximately 50 minutes engaging with the client. But are these 50 minutes a month enough to accomplish the goals set out in a client’s treatment plan?