CLIENT ENGAGEMENT

Easily engage clients across the entire treatment lifecycle

Our robust scheduler, client portal and automated notifications make client engagement fast and easy for both you and your clients.

Client engagement features

appointment reminder icon

Appointment Reminders

Minimize no-shows with the ability to send appointment reminders automatically through CT|One® via SMS, phone, or email, including multiple language options

Messaging

Messaging enables secure, HIPAA compliant communication between providers, clients, and care teams. Keep clients personal information secure and confidential with a secure, easy to use channel for sharing files, messages, and information

Appointment Search Tagging

Access to care, tracking of initial client appointment offered for regulatory reporting requirement

Client Portal

Access to a native client portal, remarkable.me, with the ability to drive engagement and gather data with client reported outcomes

Easy Monitoring

Consolidated view of all client appointment history to assist prescribers with treatment compliance

CLIENT PORTAL

Streamline your intake process from referral to first appointment

Via our native client portal, remarkable.me™, clients can log in to a home screen (shown at left) to check their health dashboards, appointments, messages, medications, bills and more.

CUSTOMER QUOTE

“When I think of MHA at the pen and paper stage and when I think of us at this stage, there’s no way we could do our jobs at this day in age without CT|One.”

mha south central kansas logo

Whitney Clouse, Billing
Mental Health Association of South Central Kansas – KS

Stop using paper and spreadsheets

Your business has become too complex to manage with a hodge-podge of paper, Word, Excel and Access programs. Change is scary, but we make it easy to go digital.

Latest from our blog

June 11, 2020

Embrace COVID-19 Effects on the Behavioral Health Industry – Part 2

Client & Staff Engagement have always been vital to agency success. How can we reinvest in these areas due to the exposure and changes from COVID-19?
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May 21, 2020

Embrace COVID-19 Effects on the Behavioral Health Industry – Part 1

Client & Staff Engagement have always been vital to agency success. How can we reinvest in these areas due to the exposure and changes from COVID-19?
Read More
May 23, 2019

The Time In Between: Are you Maximizing the Gap Between Client Sessions?

Depending on the needs and the modality of treatment for each client, we can spend significant time with our clients as providers. These session frequencies can range from weekly, biweekly, to even monthly. During these sessions, providers will spend an average of approximately 50 minutes engaging with the client. But are these 50 minutes a month enough to accomplish the goals set out in a client’s treatment plan?
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April 5, 2019

Embracing Engagement As A New Standard Of Care

By Jodi Fadrigon, Implementation Manager at Remarkable Health   If we want to improve the lives of people with mental...
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