EHR Providers-What Can They Do for You?

By July 15, 2017
EHR provider

Electronic health records (EHR) providers offer many benefits to behavioral health practices that impact both clinicians/staff and clients. Beyond the practical efficiencies to be gained in both patient care and practice management, behavioral health EHR providers and their solutions can help improve revenue cycle metrics, increasing cashflow.

Here are the five most notable benefits EHR providers can offer behavioral health practices and their clients.

  1. Interoperability

Behavioral health EHR providers give you simplified information sharing. Clinicians can share vital information about client care and treatment plans both clinician-to-clinician and clinician-to-staff. EHR interoperability provides visibility into client care, resulting in dramatic improvements in service delivery and efficiency.

  1. ePrescribing

Prescription drug monitoring is a vital part of behavioral health services. ePrescribing allows clinicians to seamlessly send electronic prescriptions for mental health and addiction medications to retail or mail-order pharmacies within a single workflow. Clinicians can track medications in real time, eliminating the risk of over-prescribing or known allergies and other prescription errors.

  1. Security

Unlike paper documents, advanced data security protects EHRs to guard against theft, loss, or destruction from disasters. When clients have faith in the security of your healthcare information technology, they share more about their mental health concerns. Clinicians then gain a complete picture of clients’ overall health and wellness. Open, honest communication allows both clinicians and clients to make more informed decisions, which result in improved care.

  1. Accessibility

Clinicians can access EHR systems from virtually any location, so they can choose when and where to manage client treatment plans. Easy accessibility is key to enabling clinicians to share treatment methods with others responsible for client care, allowing for seamless and integrated treatment plans. Accessibility also allows administrative and billing staff to process and manage claims and invoices quickly and efficiently.

  1. Improved billing

Behavioral health organizations can reduce costly delays and errors related to traditional paper-based invoicing or a stand-alone billing system that does not “talk” to your practice management system. When you use a fully integrated EHR solution that captures all data, including clinical notes and billing codes, you seamlessly allow information to flow without any redundancy or duplication of effort. An EHR automatically scans claims for errors, reducing your denial rates, and submits billings as often as daily to help increase your cashflow.

  1. Better communication

All authorized staff members can access patient records, resulting in quicker and more accurate communication among clinicians. An EHR can lead to better client case management, a decrease in unnecessary duplications, and prompt answers to clients’ questions. Also, an EHR system allows administrative staff to automate client reminders for scheduled appointments and follow-ups, reducing your no-show rate. Better communication between clinicians, staff, and clients improves care.


EHR vendors offer a solution that is well-suited to the multi-disciplinary field of behavioral health. As behavioral health EHR providers gain acceptance, client care and clinical outcomes will continue to improve throughout clinics and practices. Client outcomes are the best measure of your behavioral health organization’s success.

The Remarkable Health difference

Remarkable Health (formerly known as ClaimTrak) is the leading Provider Success Software Company focused on the behavioral health and human services industries. For more than 25 years we have passionately focused on providing behavioral health, substance abuse, and human service organizations the tools they need to provide remarkable client experiences. We offer a purpose-built, integrated platform consisting of Electronic Health Record (EHR)—Clinical, Billing, Scheduling, Reporting, and Medication Management —for inpatient, outpatient, and residential facilities.