Benefits of Behavioral Health EHR Solutions

By July 24, 2017
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There are certain features behavioral health EHR solutions have that other software does not. For example, software geared towards behavioral health professionals allows clinicians to document clients’ treatment sometimes spanning years of therapy. This is different from a medical health provider who may see a patient once or twice to diagnose and prescribe treatment.

It should also automate adding mental health modifiers to bills. You can choose service levels and therapy codes depending on the type of insurance and who provided the service.

Clinicians and staff can use templates that are customized for situations like interviews and mental statue exams to increase productivity. In addition, ePrescribing is an essential functionality of a behavioral health EHR solution.

Look for a behavioral health EHR solution offering the following benefits:

  • Client registration. EHR software helps you keep up with which clients are coming in and who they are seeing. Look for an EHR system that has a robust scheduling feature built out. Also look for solutions that offer automated appointment reminders via phone calls, text messages, or emails.
  • Billing. Look for an EHR solution that integrates a robust billing system. It makes financial and operational sense to have treating and billing done in the same place. It also comes with mental health specific shortcuts.
  • Claims management. You want an EHR system that includes functionality to make it easier to get reimbursed, such as billing codes and error reporting. Look for a behavioral health EHR solution that houses your billing and coding information broken down by staff and service types. A fully integrated EHR system will provide the opportunity for a full view of your revenue cycle management.


When looking for an EHR solution, it is important to choose one that caters to behavioral health practices. Be sure your new EHR solution includes the functionality discussed above. A fully integrated EHR solution with this functionality will help you provide care to clients so they can achieve remarkable outcomes.

The Remarkable Health difference

Remarkable Health (formerly known as ClaimTrak) is the leading Provider Success Software Company focused on the behavioral health and human services industries. For more than 25 years we have passionately focused on providing behavioral health, substance abuse, and human service organizations the tools they need to provide remarkable client experiences. We offer a purpose-built, integrated platform consisting of Electronic Health Record (EHR)—Clinical, Billing, Scheduling, Reporting, and Medication Management —for inpatient, outpatient, and residential facilities.

For a more in-depth look into finding the right behavioral health EHR provider, download Your Guide to EHR Providers for Behavioral Health.